You own it, but you permit others, so IF you make a model public, they can view it, like it, share it, comment on it, or bookmark it. You can always keep your models Private or unlisted for more privacy.
Can I try it before paying?
YES, Upon signup, you receive 5 full feature captures, no credit card needed and no expiry. After you capture 5 models, you have the option to purchase individual captures under PAY AS YOU GO or you can move to other plans. Regardless of your plan, WE WILL ALWAYS KEEP YOUR 360 PHOTOS forever unless you decide to delete them.
Do you have a FREE plan?
YES, when you sign up, you are on our free account, which gives you 5 free captures and pay as you go after that for additional captures.
Why should I go with you?
We are at least 2 years ahead of any other competition in terms of features such as AI Background removal for 360 photos, Loading speed and supporting image resolution. In summary, we make the entire process of creating and using the 360 photo super easy and fast. We offer the whole capture, Edit, Embed process automatically and with a push of a button, from both mobile or desktop app. With others, you need to know to code, photoshop etc…. Almost all other solutions are viewer only or limited functionality. This means you have to capture 360 photos using a DSLR camera or phone AND you need hardware such as a turntable in a long complicated process and THEN edit them in photoshop and THEN install the plugin/viewer to your site and THEN, upload it to your site. About an hour-long process.
What is a capture?
Each capture includes all images that create a 360 photo, including but not limited to exterior, interior 2Dimages, panoramas, videos, links and any content that you need to create a complete virtual tour based on your available feature. If you delete a model, you will lose the capture count for that model.
How much time I have to use my captures?
You will receive a certain amount of capture and features for each payment plan with no expiry. You can use your captures in 1 month or 10 years. That's up to you. Even after your captures are complete, we will not delete your 360 models, and we will keep them forever or as long as our company exists. No long term commitment or monthly payment is needed.
What happens when I use all my captures?
Once your captures are complete, you can purchase a new set of captures for a top-up or leave it as is. If you do not top-up your captures, you will not be able to capture any new 360 model, but you will have full access to share and save and edit your current 360 models.
Do I lose my 360 models if I don't extend my captures beyond the initial payment?
No, you will never lose your models as long as we are here. We keep the for you for FREE forever. Once your captures are complete, you can purchase a new set of captures for a top-up or leave it as is. If you do not top-up your captures, you will not be able to capture any new 360 model, but you will have full access to share and save and edit your current 360 models.
Can I save the files on my computer or phone?
YES, you can save the models in many formats such as video, batch photos or single photos or interactive format to email anyone. You can NOT save the interactive photo on your computer. You must have Internet for the interactive version to play.
What happens when I stop paying or my subscription ends?
Our payment plans are all based on the number of captures and are not limited by time. This means we will never delete your 360 photos even if you stop purchasing new credits. Once you finish the number of captures on your plan, you can not create any new 360 photo, but all your existing photos will stay, and you have full control over them,
What is Facebook Virtual Showroom?
Facebook virtual showroom is a Facebook app that lets you add a TAB to your Facebook page and add any Glo3D URL. This is a great way to have a gallery of your products in Facebook in 360 formats and use that gallery to bring people to your website.
Can I watermark my 360 photo?
YES, We have different levels of watermarks based on your plans.
What if I go over my total capture limit before the end of the year?
Our plans are not time-based, so you have the option to use your captures in 1 month or in 10 years. Since our plans are capture-based, once you use your captures, you can purchase new capture packages if you need additional captures.
Can I capture, edit, share and embed my products on my online store FREE?
YES you can. Upon initial sign up, you receive 5 FREE captures and access to all of our software and plugins. Our goal is to help small businesses to compete with large corporations on digital content presentation. We are asking you to spread the word about us and hopefully, as you become successful, consider moving to a paid plan to get more captures and support us financially.
Can I export the models as a GIF or VIDEO?
YES, very easy, once you capture a model, you can use how you want to export it. As a GIF, single photo, video, URL, interactive file format or many other formats.
What makes you different from others?
1-With us, You DO NOT NEED any hardware or turntable.
2-as far as we know, we are the ONLY platform that offers multilevel zoom to show the most detail about your product.
3-as far as we know, We are the ONLY platform that offers 8K resolution.
4-as far as we know, we are the ONLY platform that offers both mobile and desktop APP.
5-as far as we know we are the ONLY platform that offers the creation of 360 photo hotspot technology on a mobile and desktop app.
What happens to my models if and when I cancel my account?
If you delete your account, all your models will be deleted. If you simply stop paying or purchasing new credits, all your existing models will stay on our platform forever.
I do around 10 captures a year. What plan is best for me?
Depends on your feature needs, this answer may be different.Since our plans have no expiry, our best plan and cheapest plan per capture is the Business, as it offers a full set of features that can be used in a very long span. The Business is also the cheapest cost per capture. If your use is very minimal, you can purchase 1, 5 or 10 credit packages our pay as you go plan for $10/capture.
Can I put 360 photos on my online store or web site?
YES, 100% you can simply Embed the interactive photo to any web platform, the same way you would embed a youtube video. Super simple. We also provide custom coding for more seamless interaction to your platfrom
Can I share my 360 photos with social platforms?
YES, with a push of a button, you can share to almost any social platform directly from our platform and we generate a proper medium.
Can I use your platform to create a panorama?
YES! No technical knowledge or coding is necessary. In fact, we might be the simplest and fastest app to make, edit and share 360 panorama photo. with our panorama feature, you can create 360 photo of your house or a landscape in a matter of seconds. If you are a real estate agent, this would mean a DIY solution and thousands of dollars saving.
Can I share my 360 photos with social platforms( Facebook, Instagram, Twitter, etc)?
YES no problem, just click share and choose your platform, that easy, that fast, watch this video on how to share a 360 photo.
Do you offer affiliate programs?
YES, please contact me for more information at Sean@glo3D.com
Do you offer custom solutions?
YES we can integrate the 360 product technology to your existing infrastructure or offer a custom solution to create a fully customized, white-label solution.
We are a group of users, can we get a discount?
YES, we offer up to 90% discount to group accounts. If you are a representative of a group of users, please Email me at Sean@glo3D.net with more information about your group.
What resolution do You support? What is the maximum resolution of finished animation? I've found some softwares that limits the resolution.
to 640p. It is not enough for me. - Our max video resolution is 2K - our actual 360 photo max resolution is 4K on our pro plan with multi level zoom.
Do You have a "zoom-in" function in finished animation? Can I zoomthe 360-photo?
YES, as far as we know, we are the ONLY platform offering multi level zoom for up to 4K.
Is it possible to download the finished 360-animation file or You just provide the html link? If yes - what file is that? What file extension does it have?
Yes, you can export your models in the form of GIF or MP4 in up to 2K resolution for MP4 and 1080 for GIF.
I can not find my question/answer here! Feel free to Call me at 416-575-4448 or Email me at Sean@glo3D.net